This certification is suitable for anyone who is in a management or leadership role or who is aspiring to become an effective manager, or leader, whether from a technical, administrative or service background. On completion of the certificate participants will understand how to inspire trust and respect; how to motivate others and build a high performing team. Cores skills gained include confidence to make informed decisions; understand, empower and influence people and lead change. Successful participants are eligible to receive PMI PDU credits/PHR HRCI credits.